FREQUENTLY ASKED QUESTIONS
When will my purchase order be processed?
Purchase orders are processed two to three times per week as long as they have been approved at both levels 1 and 2.
You can easily “inquire” in Requisition Maintenance to see what levels have been approved for your purchase order.
Can my purchase order be faxed in?
Yes. Simply request your order to be faxed in the “Special Instruction” section along with the fax number.
Why won’t a receiving copy print?
Be sure to check that the purchase order has been approved at all three levels. A receiving copy will not print otherwise.
Can I make changes to my purchase order after it has been entered?
Yes, as long as it has not been approved at levels 2 & 3. Once the purchase order has been approved at all levels and printed, no changes can be made.
To “add” or “delete” a line, simply go back into Requisition Maintenance. Enter “C” for change under “Function” in the top section, and then “A” for Add or “D” for Delete in the bottom section, depending on what you would like to do.
How much money do I have left to spend?
You have access to your account balance any time, any day …. Simply choose “A” Budget Inquiry from the Main Menu. You have the option of looking up a Vendor account detail (#1), or a budget balance by Account number (#2).
Has my Purchase Order been paid?
The Budget Account Detail Activity Inquiry screen will also provide you with this information. When accessing your account detail from this screen, you will find a listing of all Paid and Open purchase orders.
Why does my Account Say “over budget”?
Listed below are possible reasons for this message:
1. Additional shipping and handling costs not included on PO
2. Entering wrong account #
3. PO paid but not cleared from open PO’s
How can I go back to a previous field?
Use your arrow up key to go to previous fields.
What is Acceptable as an “OK to pay” document?
1. A receiving copy marked “OK to pay” with the date and name of person approving payment.